Reducing Backlog of Pending Transcripts

Recently Matthew J. Adams a Canadian freelance journalist got in touch with us regarding some video interview files that were to be converted into a transcript. He had approximately 10 hours of video interviews in total which he had to discuss the impact the WICSA conference held in Sydney, Australia. Conference IEEE, CANADA Matthew was supposed to present an article in an online journal magazine on the WICSA conference. The material of the conference would come from the video interviews. So as soon as he completed the interviews he started converting them to digital text. However due to busy schedule he was able to transcribe only a couple of hours of video. As the deadline approached he was surprised to see the backlog of transcripts that had accumulated.

Matthew describes the situation, “Well I literally started to have an heart attack when I found out the deadline was just 1 week away and I had a huge, huge, huge backlog. It was obvious that I would not be able to do the transcription work by myself. So immediately went to Bing and searched for an online transcription service which could do the work for me. And that is how I found your team at” Matthew needed a professional who could transcribe the video seminar into text. He needed a super quick turnaround on the digital files.

And that’s when our team of transcriptionists here at got started to work on the project. We immediately distributed the files among our team members and got to transcribing. And we delivered all the 8 hours of video seminar transcripts back to Matthew in 4 days of receiving the files.

Needless to say Matthew was more than happy. He called us on the phone and said “The transcripts were just awesome. Thank you so much guys. You won’t believe how much work pressure this has taken off from me. I will definitely be needing your services again. And I have some colleagues to whom I will be recommending your services…”

That made our day. Knowing that our online services are helping people to complete their jobs gives us a little bit of pride in our job. We understand the typing can be a daunting job. And if time is not on your side then it would be outsource typing service to a third party. Here is a typing company which is accurate and trustworthy for it genuine work. We can also recommend tips to freelance journalists looking to transcribe video meetings: Top 5 tips Tip# 1: Hire a professional typist for transcribing video seminars greater than 1 hour.

Tip# 2: Avoid transcribing urgent press releases by yourself.

Tip# 3: Store all transcripts into a cloud storage platform. Backup all the transcripts onto Google Drive, Sky Drive or also provides extra facility to store transcripts on their web server

Tip# 4: Never keep private and confidential word doc transcripts in a pen drive or third party portable storage media device.

Tip# 5: Make your transcription service vendor sign a non disclosure agreement. The NDA put the onus and makes them legally liable of digital theft in case the news leak happens from the contracted vendor. We hope you guys found the information useful. Do send us your tips to our website, or, give us your feedback in the comments section below. And we will get back to you soon.

Resources and Links:

  • Resources and links to visit: Name of Author: Transcription Services.
  • Official blog of ATS:
  • WICSA Conference, 2015: To be held at Montréal, CANADA. Visit the official site of WICSA at

AllTranscript Dictation Service Keeps Text Transcripts Secure

Keeping audio and video transcripts secure is the number one priority at Clients who use our book dictation service send us book dictation files which are to be kept secured during transcription. So here at our team of transcribers follows series of stringent steps to make sure that our transcripts safe from hackers and harmful viruses and Trojans from getting into the system.

1. Keeping email conversations secured: Most of the conversation between us and clients now happens on email. We do also take phone calls and attend client meetings on Skype, WebEx. All these electronic mediums are communication are by themselves pretty secure. Our preferred email client is Gmail by far. Why? Because it is very easy to use, safe to add attachments and very responsive.

Tips For Keeping Email Conversations Secured:
A. Use a well known email service provider such as Hotmail, Gmail or Yahoo. Signup for their business services which allows mapping of a personal domain email address onto, Gmail or Yahoo. For example if your domain address is and your professional email id is, then you could sign up for a Gmail business account and then use Gmail services while keeping the same email address which is!

B. Scan for virus and Trojans when downloading and before uploading critical documents and files. We use an antivirus software by the name of ESET Nod 32. It’s a very powerful software and has kept our systems virus free for years now. Plus it is pretty affordable. We highly recommend using this antivirus for retail or large organizations.

C. Enable two step password verification for changing email passwords.

2. Safe Storage Of Audio And Video Files:
As a transcription service we receive lots of audio and video files for transcribing into text. These files are usually conference calls, meetings, interviews, thesis dissertation recordings, Skype calls etc. which are to be transcribed, proofread and then compiled into a word document before being sent out to the client. Moreover we are legally liable after signing a Non Disclosure Agreement with our clients. Hence we take extra measure to safe store all these digital files.

Some of the these critical steps are:

A. Add passwords to folders in which audio files are stored.
B. Add passwords to pen drives, external hard drives which are used to transferring media files from one computer system to another.
C. Limited internet access to critical computer systems so as to prevent leakage.

3. Using A Reliable Courier Service: also provides academic transcription services to America, Canadian, Australian and British universities. The service of transcribing thesis and dissertation interviews sometimes requires that the clients sends us the cassette tapes for transcribing into text. We recommend our clients to use well knows courier services for critical transcriptions such as audio dictations for example. These are Fedex Canada, Purolator for Canada, DHL for Singapore, US etc. and Smartsend, Australia.

4. Antivirus: Discussed earlier in point number 2. We have an excellent antivirus installed on all of our laptop and desktop systems. We make sure all of our computers are virus free by regularly running full antivirus checks and updating the antivirus database on a routine basis.

5. Adding passwords to MS Documents: Super critical and private transcripts can be secured by adding a password and a digital signature to the document. When a client requests us to

6. Deletion of audio/video files:
After the transcription project is complete we delete the dictation files completely from our system as it is no longer required. So once it is deleted the is no chance of any mis-usage. We do store the transcripts with us for a certain period of time. All these are stored on our cloud storage platform offered by Amazon and Microsoft.

About the Author: is an English audio international typing services company where universities can transcribe thesis and dissertation interviews at economical rates. We also offer university transcription services to Lecturers, PhD candidate students, Assistant professors and to university research students. Rush transcription service is also available and we are open 365 days a year, 24 hours a day. To read more interesting articles visit